Hotshots Sports Grill - Webster Groves

I arrived during the first quarter of the Rams/Bills game and sat at a table directly under a large flat screen TV to watch the game. Despite being there for over 20 minutes, none of the servers acknowledged me until I spoke to a manager. After some delay, I finally received my order of a Foul Play sandwich with tots and extra tomatoes. The meal was satisfactory and served promptly once I mentioned a time limit to my server. The delay was attributed to a shortage of cooks in the kitchen, rather than the pool league patrons as I had initially assumed. The server apologized for the delay and promised better service on my next visit. We exchanged names and I shared my history of dining reviews, aiming to offer constructive feedback to improve the customer experience.

Good food and will have to check out the shooting range next time we're here.

I usually don't find this restaurant very impressive, but tonight was a pleasant surprise. My friends and I arrived late on a Sunday night hoping to grab a bite to eat. Unfortunately, the kitchen was already closed and they had already called last drinks, so we were about to leave. However, Brian, the manager, stopped us and insisted that we stay for a drink. He was incredibly friendly and polite, and made us feel valued as customers. Because of Brian's excellent customer service, we will definitely be returning to this spot in the future.

The restaurant is okay, although the wait staff is slow but friendly. They may be short-staffed like everywhere else these days. The music is too loud, making it hard to enjoy the atmosphere. The pizza was decent and the mini tacos exceeded expectations, especially with salsa. I have tried other dishes there, all of which were pretty good.

Good stuff. Scorpion sauce will make you sweat. Chicken sandwich is comically small.