Lou's City - Washington, D.C.

After finally being seated, it took the waitress 12 minutes to come and take our drink order. By the time we placed our order, we were already 22 minutes past our reservation time. We ordered drinks and an appetizer, which turned out to be decent. However, the waitress never returned to take our meal order. Instead, she brought us the check after 40 minutes of being in the restaurant. It was disappointing to not have had the chance to order a meal. Throughout our time there, we noticed that the waitress seemed more interested in watching a basketball game, as she sat down at an empty table multiple times to watch. Overall, our experience was less than satisfactory and we will not be returning to this restaurant.

We have been going to Lou's for many years to celebrate birthdays with our families. Unfortunately, our experience this past Saturday was terrible. Our group of 11 was initially seated in the atrium, which we usually enjoy because it is spacious and allows for our four kids to have room to move around. However, we had to request to be moved inside this time. On one side, there was a group of heavy smokers and the plastic walls of the atrium were poorly sealed, leading to smoke coming into our area. On the other side, there was another group of heavy smokers who had brought their loud and disruptive pit bulls with them. The manager allowed this to happen, which we found unacceptable. Furthermore, the service indoors was very poor, forcing us to go to the bar to place orders in addition to being served by the waitstaff. We ended up having to eat our appetizers on napkins because there were not enough plates for our large group. We have decided that we will not be returning to Lou's in the future.

We've been here for 14 years. had it as 5 stars, but fell to 3. The decline makes me sad.

We came on Christmas Eve to watch NFL football. They’ve got all the games playing and directed us to a tv where we had audio. The staff and service was helpful and timely! Wings are wonderful too.

Came to this place to watch a World Cup game on a Sunday. They put us in a small room with 4 tables. No seats for us become the small area was full and they dedicated the main areas for the NFL. The small area they gave us became full with people standing because of this they moved the World Cup crowd to a separate room and they charged us 20% gratuity. Do not come here on a Sunday to watch a soccer match. This is an American Sports Bar.