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Bidrage med feedbackI suffered a head trauma here last Saturday after part of the ceiling fell on my head. I have had no follow up from them despite leaving my contact details and phoning them myself, only to be put through to Marketing head office. I had to go to A and E at hospital for concussion as the injury was so severe felt like being hit by a baseball bat) and have had a blazing headache, palpitations, nausea and brain fog for the last 4 days. The young staff at the time appeared bewildered did not offer first aid or even section off the area when I was there after the incident. I cannot express my disgust at the way I have been treated and the injury I have sustained.
Great food and nice friendly staff. I had the full English breakfast and misuss mushroom toast was lovely. Accommodated all the kids requests too. Definitely would go again if we are in the area again!
This is the third time we have visited The Coffee House, the first time we got nothing and left the second time we got food hooray but no drinks and the third time today we got drinks but no food. Today I have to say was the worst experience unfortunately and we won't go again. We sat outside and waited first for a menu maybe twenty minutes then for our order to be taken maybe twenty minutes at which time i went inside to order as i thought it would be quicker. I was told I wasn't allowed to order food (quite rudely and with a roll of eye there was a delay on food) and could only order drinks which i did. Another half an hour the drinks were bought out and and we asked if we could order food again another roll of the eye and she would be back outside another half an hour nothing so we left. As we walked back through the cafe had it been busy we might have felt differently but there was literally one table with two people on it. We will never return again.
A wonderful atmosphere and delightful staff friendly and professional. The best coffee in town and the perfect place to enjoy it! Thanks to a great team of staff I will be back :
Still the best coffee in Lymm. My friend tried the iced coffee with chocolate and cream and I had the Affogato coffee with ice cream x Wonderful x