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Bidrage med feedbackI was dismayed by the drop in quality and hygiene standards at this restaurant. The chips were not fresh and there were insects cooked into the food. If possible, I would give this place zero stars. I ordered delivery so I did not eat at the restaurant itself.
I used to order kebabs from this place often during the semi-lockdown period when I lived in Battersea. The kebabs were absolutely amazing. However, after moving to Tooting and continuing to order from here, I have noticed a decline in quality. The portions are smaller and not as tasty as they used to be. I have been disappointed a couple of times now. I am giving it a three-star rating for now, but would be willing to change it if the quality improves and goes back to how it used to be.
When I heard about these lamb bites I had to try them myself as this could be the first place serving them as I haven't seen them ever. Before I went, I had in mind thin doner slices or slivers in batter but it turned out to be doner chunks in batter. Overall they were nice doused in vinegar. They reminded me of spam fritters which is similar as they are both made of reformed and processed meats. I also regretted not trying a cod bite as it was only 99p each. The chips were ok but on the greasy side.
Staff are so busy listening to each other's conversation that they're forgetting to serve the customers and do their jobs in there. Customer service very poor. And when I called to talk to the manager you can just about understand them in English and they tell me that he did not work until in the evenings only. The old staff lovely young staff NO .......
I used to think this was the best fish and chip shop for miles, with generous portions of delicious fresh fish and chips cooked without excess oil. However, my recent experience was disappointing. I was served old, reheated, greasy chips with clearly old oil. The quality was simply awful. When I tried to address my concerns, I was told there was no manager or boss available to speak to, and the person who answered the phone showed no care. It is a pity to see such a good place decline in quality. I will not be returning.