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Bidrage med feedbackIn store is fine but delivery always seems to forget at least 1 item ive ordered. I try to ring but no one ever answers.
This KFC is different to others , when ordering meal they give large without notifying customers, always have notices on drive though window KFC app promotions not working it seems like an independent shop rather then belongs to the KFC chain
I normally don't leave reviews but here's what happened. I came home quite late so I decided to order online so I don't eat too late. However my order failed, fair enough, bad stuff happens. However I wasn't notified at all, and now I'm eating way later than if I cooked my own meal when I arrived home. I realise now that it's partly my fault for unticking the box allowing KFC to email me, but there needs to be a way to choose what they contact me about. Maybe there was when I created my account but there isn't that option on the KFC account page now. At the moment of creating my account, I was only concerned about preventing them from spamming me with ads as businesses do, but apparently they meant they weren't going to contact me at all, even about my order. I tried to contact them through a more direct way than a Google review through their contact us webpage and after answering a few questions about my order, it told me to contact them via my order confirmAAAAAtion. Well I didn't get any email at all so I went to the order summary webpage instead, in which the only inquiries link I found led me back to the same contact us webpage. So I can only give feedback if I let them spam me. I swear I've seen this trick before in other places but KFC? One of my favourite fast food places bruh. I'm just disappointed and that's a huge shame since their food is bussin'. It would be great if they fix their online service cus I actually don't wanna give them 1 star, I have treasured memories at KFC.
Affordable and delightful dining spot with the convenience of parking, drive-through, and indoor seating options.
Ordered stuff for almost £24. Half of my order was missing. Called Uber, they said I'll get refunded for the missing item. Got an email from KFC. They will refund £3. This is a joke. Last time I gave KFC any business. Shocking level of service. Avoid like a plague.