Kinder's - Walnut Creek

Kiersten has provided me with the best customer service. she makes an amazing job and knows exactly how to take care of customers. I hope children perceive their amazing skills!

I had such a good experience at this Kinders. I had a pick up order and wanted to add a few more items and the girl that helped me, Shayla, was so helpful with this. She made sure I had everything in my bag ready to go

Had a horrible experience with an employee named SHAYLA.I came in to pick up a order, I was not acknowledged for 15 minutes. I assumed they were busy but the employee SHAYLA was laughing with other employees, and on her phone. Her friends enter the establishment shortly after and she took their order, chats with them, and serves them before me.At this point it was confirmed that she was ignoring me. I asked her why she was ignoring me and she gave me an attitude and handed me my order which was sitting on the counter for god knows how long.I was even suspecting that it was a racial issue, who knows; horrible experience.

Ordered the rib-eye sandwich. Unbelievable how incredibly tough and chewy both the bread and meat was. Trying to take a simple bite out of the sandwich required so much effort and pull. It is that tough.Meat itself is bland. Their bbq sauce is tasty at the very least though.

My boss recommended this place and it's large fully stuffed baked potato. Went in today 2-4-22 around 5:45. Four people behind the glass cases that display a nice variety of food . However, I was not acknowledged by any of the four staff persons that were clearly doing something behind the counter. It took a few before the man out of the bunch said we will be right with you . No face contact , just a voice from behind the counter.The two females appeared to be in the middle of a lesson or training on what food items were inside the display. I had eye contact with them and yet they didn't stop to ask if they could be of assistance.I stood waiting and noticed another person pacing and also waiting for what appeared to be a take out order and she shook her head . As if she was telling me..don't do it lolWith that ... I knew it would be a long wait and I was debating on staying .. after some thought and looking over the variety of hot items available, honestly nothing in the hot box looked appealing chicken looked dry ribs were sparse in appearance and the meat that's classified as a ball looked dry as well.On the other hand while waiting and reviewing the menue. The butcher meat selection was amazing to see. Good sized portions and reasonably priced .Service is essential and for me to pay top dollar, one would expect better customer service skills . And yes, I recognize that may have been an issue as they seemed to be in the training phase with one of the gals behind the counter . We all can do better . I left with my money in my pocket.