Lake Michigan Nutrition - Walker

Horrible service on 9/6. I love Herbalife shakes as somebody with celiac disease (quick, easy, delicious way to get protein on the go which is nearly impossible otherwise). Most locations are super accommodating of me being gluten free and are aware/willing to learn about my cross-contamination sensitivities. This owner was extremely rude, had horrible customer service, was impatient, told me “there’s barely any gluten in it anyway” etc. I tried explaining that any amount of gluten will make me severely sick. I did not feel comfortable purchasing anything at this store because she was so closed off to listening to my needs. Nervous for others that may have sensitivities/allergies that are not being respected. It’s not a fad diet for everyone

The store was clean and the employee was friendly with great service.....but the product was awful and offensive. Tasted like chalk, and nothing like a butterfinger protein shake. I make 2 to 3 protein shake a day and was so disappointed with my overpriced purchase. No joke my buddies pet opossum (Beastie) wouldn't eat the shake.

I came into this location which I have came into many times as I knew the owner(David). I don’t frequent this location as it is not typically in my daily routine, on March 20, 2023 it was on my way home as I was in work meetings all day and hadn’t eaten. I had about 13 minutes to spare before I had to be on my way home. So I stopped in and asked for a protein coffee which I have gotten at 3 other locations that I do frequent. The drink was made as an iced coffee and I had told the girl I have never had a protein coffee at any other location made this way it’s always blended so she goes on to bled it and messes the entire drink up, it was completely chunkee on the bottom of the blender and liquid on the top. She proceeds to pour to liquid into a large cup and all the shake mix was still in the bottom. I asked does David still own this and the girl says ummm no I think it’s a woman named Alayna now. I was severely annoyed at this point as the girl just simply did not know much about the products or how to make them or even whom she worked for. So I proceeded to message the Lake Michigan Nutrition Facebook page as well as David. He advised he sold the company back in November of last year to a woman named Alayna and he would be happy to reach out to her for me. As he did. Alayna also messaged me back and said to call her later that night so I could receive my refund. We talked on the phone and she asked what happened and said if I could send her my Venmo info she could submit me a refund later that night as I left with no drink. I texted her my Venmo link. I Facebook messaged my Venmo link, and we are 5 days later and she has yet to message or text me back or give me the refund she stated she was giving. So needless to say this distributor will never come back to this location or purchase from any location owned by Alayna.Unfortunately for her I was not just a customer but also a fellow Herbalife distributor like her so I will simply just make sure to advise any and everyone I know and all surrounding companies to not go to this location anymore.This review is not because I didn’t receive 10$ back either it is because when a owner states they will do a specific thing to right a wrong and has no follow through the principal of the matter is what truly gets me.

Their shakes and teas taste great! Did not expect a great tasting drink from a nutrition place, but I was pleasantly surprised.

One of the best places I've been to in awhile good shakes and even better service If I could get 10 stars I would. And OMG the protein balls are to die for. And the Tee that I had this morning I believe it was called the love tee was ? Delicious A 100 out of a 100 fully recommendI can't stop going here its so addictive lol The staff are so Real and down the Earth and very friendly Add the shakes and teas are out of this world and the coffee is the best. I wish I could write more than just one revie.