Starbucks - Wake Forest

I usually order here! but today I order cmf that they use the milk already expired! I can smell sour in the milk!

Starucks worst ever, the blonde girl is so rude, she has accused me extra, and she let me wait to get my food too spicy, but she hasn't put her in the many! and said I forgot without saying I'm sorry!

The cashier told me that their computer system is old so that they can't use all the functions of the Starbucks app. if they use the app, they can only pay with the reload option, not with their personal linked card. they also do not take apple pay. also note that they redeem star rewards at this place. again, due to the “old” systems (that is what the casser accused) the stars rewards only the cost of the actual drink; all military equipment or adjustments they have to pay. that's not the case with anyone else. Moreover, the baristas are met or missed. I come here all the time (bc it is convenient,) they must have recently got new employees because in the last time the baristas enter if they ask that their drink be made a certain wise. I've been drinking the same drink almost every day for six years. never had a problem except this place. I think the baristas are not well trained to make the different drinks right.

The employee working the counter was extremely nice, but felt quite bad for her, as she didn’t look a day past high school, yet I had seen her there often before. I have even seen her there multiple times during school hours. She doesn’t seem like a drop out, yet I’ve seen her at work during these times. Based on my few interactions with the manager, and the things of seen of her, I’d say that the manager is fairly rude. I wouldn’t be surprised if she was irresponsibly and unfairly scheduling people, perhaps even illegally. I’ve had a few other employees serve me that all seemed nice enough, but it’s usually the one girl. All of the interactions I have had with the employees have been much better than the ones with the manager. I’d say that this business needs looked into, and I will not be supporting the bad business practices going forward.

Met a guy on the way out of Harris Teeter today and he must have saw me buying from Starbucks because he approached me and told me how they seemed to be abusing their workers. I don’t go too often but I’ve noticed the same things that he was talking about after he mentioned it. He kept talking about how the manager was awful and I didn’t know what he was talking about at first until he told me which woman it was. I clearly remember the one time that she was working the counter when I came and she was saying some things that were pretty rude and unprofessional to another employee whenever she left the counter. This woman needs to be fired...