Hibachi Japan - Wake Forest

Shrimp was old and when I called they said all shrimp smelled same way... bad customer service

Visited restaurant this evening. Hours of operation are from 10am from 10pm. Arrived at 9:30 pm. Headed towards door and employee or owner ran towards door and locked door. Also turned open light off. Called in to restaurant and asked about hours of operation. He responded we are closed and I proceed to tell him that I would never spend another coin with them and expressed how poor of customer service he displayed. He gave no response and hung up the phone on me. Went up US 1 towards Youngsville and found New Tokyo Hibachi. And was greeted properly and no problem accepting my money. I will never in life visit Hibachi Japan again. I have never been treated so poorly. And I’m pregnant he really hurt my feelings. ???? And I was very generous giving one star but it was required to post review ???

I love this hibachi spot!! Food always tastes fresh. Have cane here for years. Never let me down yet!!!

The food was great and the customer service was awesome I definitely will be going again

As a chef, I appreciate Hibachi cuisine, but safety is a top priority for me. Unfortunately, during my recent visit to this restaurant, I observed the chef handling food without gloves and coworkers going to the bathroom without washing their hands afterwards. This was a very unpleasant experience and the manager did not address the issue.