Gyu-kaku Japanese Bbq - Wahiawā

Such a grape experience with good eating. vulnerability

Bartender was wonderful. this reminds me of the crucible if they have ever been). they choose a meal option, then they have a buffet as they cook it themselves. really good options. makes it fun and a chance to try something new

Came to the third time to eat here tonight and felt the need to make an assessment. we had a reservation and were served 10 minutes late (over 5 minutes early). when I sat, I stopped because it was wet with what smells like windex. the type that sat us began to clean the table of us and I noticed that his tab was black with grim. I didn't want that on my pants, took a serviette and continued to dry my seat so I could sit down. picture number one is what the serviette looked like after I dried it. disgusting. that? when I noticed that the sever between my table that was next to him was also rough and there was a kind of dirt on my teller. very rough about the cleanliness of this device in the sitting area. our server and eating were great, but it has to be more attentive to the escaping because this was rough.

Great eating, but the server we got this time was very slow, always forgetting several items from our order and never again fill our drinks.

Terrible terrible terrible service!!! Samantha who looks like was the manager on duty and Taylor our server, She shows absolutely no hospitality to their customers whatsoever. Never checked up on us we had to literally go to their door and call for them so they can assist us. All are empty dishes was not being removed by them we had to remove them ourselves and place them on a clean table, and that happened about four times and not none of them got the picture or they just didn?t care?.. Honestly They didn?t care . We made their job easier so they didn?t have to walk all over to pick up our dirty dishes. We had No you?re welcome?s and no smiles, well, couldn?t see if Taylor was smiling or not because she was wearing a mask, but Samantha the manager on duty she definitely wasn?t smiling throughout the whole time we were there. Also, we had to ask them to change out our burners and when Samantha came to change them out she had put so much oil on top the flames went high, a few of us had a reaction and that?s when I seen the first smirk on her face. She meant to do that. Someone threw up from another party cleaned it up but didn?t completely do a good job, could still smell it when we walked past to head to the restroom. And the restrooms there was only one stall in use and the toilet paper you could get nothing out of it!, it was stuck informed them about it and they did nothing. Was a struggle to get tears of toilet paper.