Arby's - Virginia

Good food. Nice staff. They're always out of stuff, chicken, turkey, buns, it's always something

Lobby was closed at 2:30 pm due to low staffing from some kind of walkout? I don’t know whose problem that is and I hope each individual is ok but I think a business should be open as advertised. I’ve never seen that happen before. Edit: My wagyu burger…”converted to near-liquid form” shortly thereafter, so I changed that rating to a 1 too. I think something must have been wrong with how it was cooked.

It took 11.5 Minutes from the time they took my Order in the Drive thru to Recieve my Order, Minus 1 Brisket Sandwich!! Whoever was Responsible for making sure they had enough Brisket, Failed Miserably!!

I arrived right when they opened up and the place was gross. The floor was all sticky, food and garbage was on the floor, and counters were dirty.

I mainly go through the drive thru so there isn't much contact with others. Though the service is on the slow side but it's not as bad as some drive-thru are. Bright side, you are greeted with a friendly face when you pull up to the pay window.comr to think of it, I have never gotten a rude or surly employee at the pay window. That's a major plus in my book.