Hagie's Nineteen - Union

The food was delicious and the price was perfect for the value and items ordered. However, I'm giving an overall of 3/5 stars based upon the customer service experience. My waitress Wendy seemed to be very unhappy. Her attention and listening skills could use work. In addition to her having a seemingly annoyed tone and attitude. Now I get it, people have bad days. I asked a simple question about what they had on draft, if they're running any weekend specials. And the sizes they served on draft. She proceeded to inform me of their specials on Thursday, that's great but today is Saturday, after her confusion and finally arriving at the fact that your drafts are simply one size approximately 12 oz, I ordered 2. No big deal. Again the food was good. Yes, the fries and onion rings are probably cooked first so served with the burger so they weren't hot that I can ignore, but the attitude along with the overall lack of attention or listening... That's one thing. But then a group of customers were seated, one being an older gentleman. Starting with appetizers he had requested an 8 pc of wings BBQ, this gentleman spoke slower the waitress got frustrated, cut him off, said she couldn't understand him, and then made him start again?! What's going on here...? Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 1 Atmosphere: 2

Fun place to gather with friends. Good food and service friendly staff Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

I was there at 11am on a Sunday. No waiting for a table. I got a sandwich for takeout. Everything was ready in short order and it was correct. Staff was friendly. I got the Hagie sandwich with fries. It was very good! Good overall experience, I would come again if in the area. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot

We aren't from the area so picked something from Google for lunch. We weren't sure what to expect when we pulled up. Almost turned around and left but glad we didn't. Food was surprisingly good and service was fine. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4 Parking space: Plenty of parking Parking options: Free parking lot, Free street parking

9/30/23. Tables open and available, still warned more than once by wait staff food is at least 1 your wait. 20 minute wait for drinks. Everyone else got their food at about an hour. I didn't get mine till almost 90 minute mark. Waitress took responsibility. Those who got to eat had the usual Hagies food Meal type: Dinner Price per person: $10–20 Food: 4 Service: 2 Atmosphere: 4