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Tilbagemelding
Bidrage med feedbackI love Sawatdee food, always have. This time was awful. My food was good. But my husband got fisherman’s delight as he has many times, and the whole dish is different no more crab claws and these very large pieces of squid (I assume) like 2” long. And the sprongs seemed like they were laying around for long time and they just threw em back in the deep fryer. Thai for 2 includes a bottle of wine and we asked for a sweet red wine with no up charge. And we got a dry white. The server seemed new, didn’t know what to offer. All the shades were pulled closed on an already rainy evening. Just all around bummer.
I don't think I've ever thrown away take out food or written a negative food review before, but here we go. Maybe it's an off night for them... I travel constantly and I've had my favorite dish pad see ew at well over 50 restaurants. This was exceptionally different, and worse. The noodles they are using are awful and thin, not wide, tender, and stretchy. (Not even sure they are rice noodles... they look and feel more like a dehydrated fettucine. The noodles were also undercooked, stained (not coated , and looked like they never saw a wok or a flame, no charring. Ordered 5/5 spicy and it's just not hot. I can't taste or see any Thai chillies, the only flavor here is black pepper. The sauce was super thin and flavorless, was only mildly sweet, and did not taste like any kind of soy sauce. The fried tofu was flavorless and overcooked. The broccoli also never saw a flame or hot surface, looks and tastes like it was boiled or steamed. The small amount of egg present was cooked fine, but soggy from the large amount of black pepper water. I'm certainly not an expert in making Thai food, but I think the restaurant could source better rice noodles, use Thai chillies instead of black pepper, marinate their tofu, fry their tofu for less time, thicken and adjust their sauce recipe, and use a hot hot hot wok to cook and char the noodles, broccoli, tofu, and egg. I'm going to try to finish the broccoli and toss the rest. Disappointing for such a simple dish. $16.50 after tax.Edit: On first glance the reviews for this restaurant seemed pretty positive so I thought my experience was isolated, but scrolling through them I see now that they are overwhelmingly negative and have been for some time. Something suspicious is going on with their total star rating which is not consistent with the actual reviews. And, this restaurant is doing nothing in response to the feedback provided. Their food is bad and they don't care.
Average food although options appeared great in the menu, below average ambience and not any close to the pics on the website, was pretty hot and made me sweat after 20 mins in, service was pretty fast and possibly had a total of 8 guests, serving sauce in to go plastic cups etc
I ordered here for a pick up i work right by the location i put certain substitutions on my order when presented with my order it was incorrected i asked for no peanuts and there was peanuts lady had an attitude and took my food tossed it and acted like i was a problem asked for my receipt the was online it was a total mess wont be back and i eat here often never have i ever been treated lke i was today
Accused of not paying for our food when we picked up our takeout order tonight. We HAD to pay online in advance of placing our order, so that wasn’t even possible. Comment was directed at my partner (black male) by an Asian woman on staff who was yelling across the restaurant. Food was great but that was a hell of a meet and greet and a first for us. I won’t tip in advance anymore.