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Bidrage med feedbackWe went to this restaurant for Sunday lunch with 4 adults and 2 children (ages 4 and 6). The children requested apple juice, but were served in pint glasses full to the brim. The carvery food was disappointing - my beef was tough and the vegetables were either overcooked or had been sitting out for too long. The waitstaff were inattentive and unfriendly. We have dined here before and had a better experience, but I will not be returning. None of us finished our meals and we all left feeling disappointed.
I have visited this restaurant a few times for lunch and while I have always enjoyed the food, the atmosphere leaves much to be desired. Every time, we have been seated at a table far away from other patrons, which makes for a lack of sociability. On our initial visit, we requested not to be seated near the door due to a draft, but instead we were placed in a secluded area. I have decided not to ask for a different table in the future, as I believe their customer service may make our situation even worse. Until they improve in this area, I will not be returning to dine at this establishment.
I inquired about the Christmas Day menu and the price for a 2-year-old, only to be met with a response that none of the staff wanted to work on Christmas Day. I found this to be quite rude, considering I was simply asking about prices. During our meal, we found a long blonde hair in the kids' meal, hidden underneath the food. When we brought this to the attention of the manager, he seemed skeptical and questioned us about it. Despite none of the food being consumed, he agreed to replace the meal. However, my son's pizza had a soapy taste and the carvery meat was tough and fatty, making it inedible without a steak knife. We were told to provide more evidence if we didn't want to pay for the uneaten pizza. This was the worst meal we have ever had at this restaurant, despite being loyal customers for years. We will not be returning, as the manager displayed a poor attitude throughout our experience.
Thinking our faces are getting a bit familiar at this large village pub , even the young waitress was willing to go along with our teasing to a late comer in our group. Sunday carvery up to expectations, plenty of other choices if that’s not desired. Bit of a muddle around the bar to get drinks ordered, I think too many staff members there sometimes, but it was sorted before I died of thirst ! Recommend the chicken chorizo Kebabs
Sunday lunch for 3. Wonderful sea bass, char grilled chicken chirozo kebab, really lovely. Staff very helpful, but not intrusive. Very relaxing meal, all good, thank you. Would easily recommend, good location just off A21.