Lucky Wishbone - Tucson

Since the pandemic and the cost of food going up, the quality went down for both food and service. They give you more fries as fillers. I was disappointed in the fact I had placed an order, waited approximately 20 mins for it-but it sat on the back counter table for over 5 mins before anyone decided to bag it and hand it to me. The girls were more worried about chatting then bagging and handing out the food that was piling up. Yes it was busy, but there were 3 girls working the side where you hand out the food,.so there is no excuse. By the time I got it home, the breading was soggy and the food was cold.

Upset that Lucky Wishbone no longer sells wishbones. Or at least the restaurant at Mission and Silverlake. Love the steak fingers, my husband's favorite was the wishbones. Lucky Wishbone used to be a treat for the family, hope they start selling the wishbones again so it can still be a treat for my family.

As a native Tucsonan, I have been eating at Lucky Wishbone since they were located across the street from the Rodeo Grounds on south 6th avenue. Lately I've noticed that their portions have been smaller without a menu change. Their Pop steak fingers and pop shrimp meals are now only 8 pieces, however, their online menu reads 10 pieces for each pop meal. When I confronted the manager, she argued that the pop meals are now only 8 pieces and the online menu is incorrect. Lucky Wishbone, please update your online menu, so that there is no confusion. The funny thing about my visit is that there was a couple in front of me counting the number of pieces in each box. I thought that was hilarious, but now I understand.

Nine times out of 10 I usually do not have a bad experience at Lucky Wishbone. However last night I purchased a family feast of fried chicken for my parents. They have been coming to this establishment for over 30 years and have never had any type of issues. The quality of the chicken was to my disbelief it was hard, not fresh, over cooked, as though it was old and just reheated. I called back and spoke with Cindy and all she recommended it was for me to go back and get a new family feast or refund. I explain to her that I had already gotten home after a long day of work and was not able to go back last night. I called her back and I asked her if it was possible to just give me a refund to my card without me having to go back in and she said she was not able to that I would have to call in the morning and speak with Grace. This level of customer service is unacceptable the quality of food is unacceptable as my parents were unable to eat it unfortunately. Hopefully today something will be resolved of this matter because we are loyal customers to this hometown establishment.

I?ve been going to Lucky Wishbone my whole life and recently this last couple visits have been really disappointing they charge top dollar stop for chicken that doesn?t have any meat on it Manager Stephanie argued that it was the same as recipe