A&W Restaurant - Truro

Stopped here on Wednesday, May 10th. They were short staffed. The girl working the counter was awesome, with no issues at all with the ordering or food. It was more the supervisor who was working. She was yelling at the other staff. Various customers came in and walked out. I understand they were short staffed, but don 't treat your fellow staff members like that. It was uncalled for. Especially loud enough that the customers could hear you. I felt so bad for the other employees working.

I am writing this as I am in the drive through. The young gentleman that served me is incredible. I don’t know his name but this guy is management material. Accurate, funny and very professional. A&W, promote this man. Do not let him leave. This is what future CEOs look like.

Restaurant was not very clean.Restaurant employee wiped her nose just before taking my order and touched many things in the work area afterward without washing her hands, then proceeded to place the lid to my tea, without washing her hands. I have worked in the food industry for years and I was disturbed by the lack of food safety handling practices by the employee.We were there early in the morning, so in that, I would have expected the floors to be clean, door windows and handle clean and our table to be clean, none of which were.My spouse had eggshells or something else, in his eggs. I hope that they will see this review and take action to improve their food service. I will not be eating there again.

Definitely not what I was expecting for breakfast, coffee taste burnt and is very very bitter...

Friendliest staff..fast service and real hot food..never cold!