Spill'n The Beans Coffeehouse Bistro

Stopped in today and ordered a big icey hazelnut salad first time in the inner I thought I support a local business instead of dieucks. the latte was great! personal not so much. I live in the opposite and hoped to find a friendly local coffee shop that I could go, but the staff was much more interested in their regular customers who let me know that I was not welcome!

I was a long time regular at Spill’n. Before the mask era the owner definitely would recognize me as the girl who came in to get a cinnamon bun just as they were coming out of the over. This was my go-to morning place, meeting place, out of town visitor stop, and generally a nice place to hang out. About 8 months ago I broke my hip and had to switch to delivery, which was unfortunate because I did like the atmosphere there. Initially they were on grubhub. I ordered the same thing every time, full story of French toast with bacon, slice of that delicious baked pineapple bread. It was always good. Then they switched to doordash. I’m nothing if not loyal so I followed them over there. My first order on doordash was a travesty. They forgot the bacon. There was no syrup. For some reason doordash was charging $13 for a short stack which is normally $5.99. I spent $30 and received 2 cold pieces of bread, Oh delivered to the wrong address as well. I rarely complain but this just unacceptable and I know it wasn’t up to their standards either. So, I called. I spoke to the owner. He said, “come in and we will make it right.” I still have a broken hip remember and I’ve spent $1000s at this place and brought them so many new customers. So I went in the next day. I was really expecting them to be apologetic and maybe through in an extra pastry or something but the owner definitely seemed really p!ssed at me. Like I was trying to get something for free. It’s just so unfortunate because I really loved that place. I most definitely will NEVER order anything from doordash again and I think Spill’n will have to wait til hip is better and I can go in person.

Love this place. Always so nice and polite. Great food, hot drinks and baked goods. Chili is the best though!

Clean, unique layout. Order before you find a seat. There are some creative twists on old favorites such as their Funky Home fries. They are delicious! Service was very good, polite and professional. The only reason I'm eating a 4 star is because of parking. There is very limited space as this cafe is located in the heart of Troy's business district. We had to park 3 blocks away, but it was worth it.

The food and coffee here is great, however the staff and wait times are definitely less than great. Don’t bother ordering ahead here, they will tell you a time and then it will take twice as long as they say. Unfortunately this has happened too many times not to mention, and when customers are getting frustrated that the wait time is ridiculous for coffee and a bagel the staff will make comments like “they think the food is going to appear with magic”, whereas I think an hour and 15 minute wait for a coffee and bagel that was ordered ahead of time is just a bit unacceptable (was told it would be done in 30 minutes).