Agli Archi Di Villa Maria - TROIA

Total delusion! If you could vote 0 stars, I would. We book for an aperitif for ten people at 19:30 by the pool. Unfortunately, coming to the place, at about 20:00, we realize that it is impossible to stay open for the strong wind. The manager of the room, proposes to sit inside, where we need a dish each with parmigiana, frittata, some rustic, bruschette, some pieces of pizza burnt and a spritz each served in plastic glass. (15€ per person agreed . After the aperitif, we recalled the attention of the waiters (2 throughout the room, meanwhile other guests had arrived for dinner, to ask for water and cake brought by us and if they could make us choose the bottles of prosecco toast. After about an hour, cake, bottle, water, glasses, even shadow. I get up and go to the kitchen, where the manager scolds me by saying textual words: you arrived late, the aperitif was planned before the arrival of the people in the room, now I'm messed up I can't listen to you. To which I refer to saying that there are no standard a and standard b clients, but we are all the same, as we would have paid like others. Nervous, the manager gives me a bottle of milleesimato prosecco chosen by him, and the girls bring us to the table the water, the glasses for the prosecco (different with each other and bring us the cake (a little loose at the table, without blazing. We had to arrange to make the photos and also to cut the cake, with knife and forks (without shovel we therefore serve the dessert alone and toast. Soon after we go back to the kitchen to ask for the account (as at the reception of the entrance there was no one; the manager was in the kitchen with the two waiters and the pizzaiolo . We ask the manager's account, who wants to explain to my sister why the service was poor. The same says: I apologize, but I had reserved a girl outside, since we moved inside, things changed. Ribatto saying: all this is not normal, as the girl who had to reserve us out, had to guarantee the service also inside, do not abandon us in that corner of the room. The service was gross. In all this the manager also demanded a euro per head for the service cake (non-existent!. Resent the manager, goes away and makes us conclude the operation with the waitresss, that together with the pizzaiolo, mortificati ask me humbly sorry. Not to mention the absence of toilet paper in the bathroom and dirt in the room (in particular the chair covers of white fabric stained, on which we had to sit. Never again. Too bad for the outside location, very beautiful!

If I could put zero stars, I would. Dirty room, sudicio, chairs with stained coating to make the vomit come, table towels we were in the countryside, indecent baths, bad organization, poor food and low quality.

Poor service. Friendly staff. Non-existent equipment. Choose the card but then you have to change because they do not have the required dish. Ask for a glass of wine and bring you a glass of sorbet with wine taken from the bottom of the bottle. Broiled meat full of salt, the children do not need salt. To finish fresh but hot watermelon. We got up without even taking coffee. Experience not to repeat and not to recommend

Then I read several reviews about this restaurant some positive others less, but I am the kind that likes to try on your skin and despite this I decided to book a table through The Fork. Arrived at the club we were immediately enchanted by its beauty, the staff was really nice and prepared. All good food, we took both the meat and the fish, apart from a cutlet that had a slightly strange taste (which however was not put in the account). The appropriate account for the location service and what we ate. Thank you, we will definitely continue this way.

The room manager is attentive and kind, ready to meet the needs of customers. We ate an exceptional fish menu. A 10 and praise to chef Nicola Russo. Beautiful and elegant location. Next to us there was a banquet and despite being a 50ine of people, the service was fast. Very recommended.