Red Robin Gourmet Burgers

Excellent service! They stopped us. Our drinks were always full or new. Our chips and chips were groundless. They gave us our meals in time. The staff was a blown team. The best service I had. All amazing.

The staff was very nice and helpful. Food is good, but it's just the usual decent food. Nothing special. I have the vegetable burger and a bottomless salad.

Server was Chris. He tried the hardest. Not many servers and food needed an extremely long time to get out. My order was not correct and my burger was mixed in a few fat with garlic sauce. When my restored order came, I asked to go, as my whole party (5 of us in total) had all finished their food and waited for me to get mine. We came tonight to celebrate my husband's birthday. It took an hour to get our food. Not sure I'm returning. Our server Chris was otherwise great!

The first time I went here (about 2 months ago), everything was delicious, best burger ever! ? Last night was a whole different experience! ? I was there with 4 other people, we came in a little after 8pm. I was so excited to be back. My friend I both got the burger with the egg. The eggs were awful! The bottom of them were pure black greasy and the yolk was way over cooked hard. The flat grill they used to cook them on was either filthy or they cooked the egg right next to the burger, so the egg was cooked in the filthy grease.? The burger was also overcooked, not pink, as I wanted. We all like how you can keep ordering sides. Well...right before we ordered our sides, the waitress came over put a basket of barely warm FF in front of each of us. The waitress was so worried about going home for the night and finishing up her side work, it affected our service.There were many empty tables, heaped with dirty dishes, that sat that way for some time! When she would come to the table (rarely), she would start walking away, quickly, before I could ask her for something (happened more than once). The table was full of plates, cups and baskets, barely cleared off, our whole visit. When we were finally ready to pay, the terminal at our table went dead. So we waited for the waitress for a long time. Finally, one of us had to get up hunt her down to tell her. She came over took the batteries out of a different one and gave it back. So I then complained to her about my burger. She told me the egg was cooked a a flat grill. She said sorry. She said that she would tell the manager. Well...she or the manager never came over. VERY disappointed and don't know if I'll ever go back or even recommend it to anyone!

So we sat at table #77 and Mary was our server and she was great. Everything came out accurately and quickly and the food was tasty as always. However, while we were eating a large black ant fell on my daughter and then on to the table. I flicked it on the floor and got the attached photo of it. Still have Mary a nice tip because she was an all star. The management may want to get the bugs looked at though, so for that, 3 stars. We'll be back again because it's so yummy, i just hope we don't have the extra protein additive the next time around.