Jack Astor's Grill -  Toronto,

Avoid this restaurant at all costs! We visited on a weekday when it wasn't busy, and the food was absolutely terrible. I ordered the Mexican Bowl, which came with rice and veggies, but it looked like someone had already taken a few bites out of it. Our waiter barely paid any attention to us, only checking in once at the beginning to see if we were okay. We weren't even offered a refill on our water. After we finished our meal, we waited 30 minutes for the check. When I asked a hostess for the bill, she said our waiter would be with us shortly, but another 20 minutes went by with no sign of them. In short, we won't be coming back to this place and will be warning all our friends about our incredibly disappointing experience.

The food was delicious and our server was extremely attentive!

The kitchen was unable to handle our large group and made mistakes with our orders. We were not given the option for dessert and left feeling very dissatisfied.

2 of us had food poison last nite with some type of burguer, I tried calling to ask or leave a message but no posible, it hangs up.

Food was great as always, but had a bad service experience last night. We went out for a date night and our server took our drink orders and jacked it up without us asking. When we ordered food he put all the extras and add-ons automatically without asking and we had to say no and ask for it to just come as is. When it came time to pay he asked if we liked his service, and then made sure to point out the tip option by saying “and the tip is right down here, and just press that option to add a dollar amount”. My partner and I were splitting, and my partner didn’t add a tip since I was covering the tip and our server said “Oh so you didn’t like my service? You didn’t tip” then told me to tip using the dollar amount button. Very uncomfortable situation, I didn’t enjoy the automatic additions of the more expensive stuff and having to request to have my food just come as is. Usually I love this spot and usually the servers are great. Disappointed with the night