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Bidrage med feedbackAwful staff- service attitude. Rude miserable! For a pink haired girl behind the bar, it was too much effort to serve individual customers! Her colleague took the same attitude because we didn’t want her to serve us anymore. Then ‘just because he could’ he asked my friend to leave when she questioned their attitudes. Then the ‘so called’ security guard (thug) man handled my female friend off the premises whilst swearing quietly at her. This all happened just because one person (pink haired girl) was unhappy. No-one should be rude to customers for no reason an apology or to just snap out if it would have probably stopped this escalating as it did. These people really should not work in customer services or certainly need a lot more training. Managers should keep a closer eye on their staff. The security guard was totally over the top used unnecessary force. The police have been informed. 3 people could have resolved this simply but couldn’t. It’s shocking what they think they can get away with. I will never return! No loss!
Terrible pub, tables are all sticky and the pub looks grubby. Beer was quite warm which wasnt great.
Ordered a double American burger and straight away sent it back because both burgers were cremated.Waited 15 mins for a replacement meal.
Incredibly busy on a Weds teatime a good sign. This was a cheap but filling meal. Although they'd run out of gammon, so chose steak this was cooked really well. Service was prompt and very friendly. Only concern the few free tables were piled up with plates etc. and needed clearing but staff looked really busy.
Service was amazing, staff friendly. Got to say the gent with tattoo on his neck was lovely always smiling and happy to help. Food was good too. Definitely going back again.