Dunkin' - Thurmont

Imagine going to a place that is known for selling donuts, but rarely do they have donuts and rather than being able to give them your order, you have to take time to see what they do and don't have, every single time. I fully understand that some locations have their donuts shipped in rather than made in store, but one think after months of people being frustrated about their supply (lack of) that they may make some changes to what they have on hand. The staff is rude/ half asleep most of the time. They get our orders wrong all the time and even after reading back our order and taking payment, they still forget items in our orders. Unfortunately, they're the only donut/coffee shop in the area.

Always good coffee, donuts are fresh and they have a great selection of breakfast food too. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Recommended dishes: Sausage Egg and Cheese, Donuts

Worked with Angelica and she was totally awesome! Fantastic service, extremely helpful patient and friendly. An absolute stellar addition to the atmosphere at this Dunkin location. Do whatever it takes to keep her, but she definitely has a bright future ahead! Food: 5 Service: 5 Atmosphere: 5

Order was wrong after multiple returns, food was cold and undercooked. This seems to be reoccurring with Dunkin donuts Food: 2 Service: 4 Atmosphere: 4

The afternoon crew is lacking BIG time... drive up to order and list what I want after being greeted. She then says sorry I wasn't listening. After driving up to the window and looked at the receipt, they missed some items. After getting the doughnuts, and looking into the bag, the doughnuts were thrown in upside down and frosting was all over the bag, not on the doughnuts.... After paying for the item they missed (avocado toast) and waited a while to get it, they said they were out of the spread.... After waiting for the refund they said they did have the spread they were just looking in the wrong spot. They gave me the toast afterwards.....