Creams Cafe - Three Rivers

I placed an online order that was never delivered. The restaurant simply marked it as accepted but never even started preparing my order. The staff is lazy and unprofessional.

Went to creams today for a dessert to celebrate the end of term.It was a fantastic experience and the perfect experience from creams.Firstly,I thought it would be quite quiet it being in Rickmansworth,but how wrong I was.It was very busy,almost all tables were occupied and there was a constant queue almost out of the door.There was a lot of people,and as it is the end of term you could expect a lot of children going out celebrating,but there were also all different backgrounds and ages.There were also a lot of deliveroos as well.But the two staff members handled it fantasticly and worked so hard to try and deliver everything as quickly as possible.I really do credit both members of staff.Also the food was delicious as well,my bubbleicous sundae was fantastic and it was beautifully presented and good portion size.I also felt bearing in mind the limited time they had they put a lot of effort in putting all the sprinkles on it,I really appreciated that.I originally wanted the totally minted but because it was so busy they ran out and actually I think the bubbleicous sundae was better.My slushie was ok,wasn’t the quality I expected from creams,but it didn’t taste bad either.But I saw so many slushies being made and maybe the mixture was getting low.It was one of the top selling items at the time.Also I love the new menu as well.Also very clean and toilets were immaculate as well.Can’t wait to come back

The ice cream here is nice. The service is absolutely shocking. No matter if there is one person behind the counter or three, it is terrible. Those who staff it don't understand you at all, they don't control queues and they barely know how to use their own ordering system. This means ordering is extremely stressful and you're there for 20 minutes trying to get a one scoop ice cream. I've walked out three times now before ordering and will refuse to go back. Just don't bother.

Wanted to go to creams after visiting the theartre up the road as I went before and I loved it so decided to visit back today.Everything in here was just everything that you wanted from a creams!!!!!!!!!!!The food was fantastic ,the food came almost instantly,the customer service was amazing,everything was immaculate including the toilets.Also when I had my slushie,from the first sip of it I can tell it was one of the best slushies I’ve ever had.Also I loved the I love creams Rickmansworth board,great for a picture.Also I love the new massive tv they’ve installed as well.Everything from creams was perfect today and can’t wait to be back next time.

Basically just to sum up the experience,this creams is amazing,discovered this creams on the off chance as we fancied something like a creams and also we usually pass near here to go to Amersham.I’m really glad we found it.Firstly it is in the best location,in the heart of one of the best towns I’ve ever visited of Rickmansworth,peaceful,not rough.Also it was a massive creams as well,plenty of space to sit in.It was quiet(maybe about just under a 1/2 full)probably what it is on a normal Monday.However it had a nicer vibe than some of the other creams,very family friendly.Also the decor was amazing as well.The food was amazing too,my after eight sundae was just what do you say…amazing!!!!!!!!!!!!Also the service was great too,kind and friendly staff and very fast paced service.Also everything was immaculate as well,including the toilets.Will definitely pop back to this creams again at somepoint!!!!!!!!