Papa Mazzotti's - Thornton

Food was very traditional Italian. Soft bread slices with softened butter, delicious. Only open Thursday through Sunday, 3:00-9:00. Service was pretty fast. Got there at 3:00 and left at 4:00. Cozy little restaurant with seating for maybe 50. Service was excellent

Been coming here for years and my in laws and husband for years before that! Good food and good service. Only complaint is I wish they were open more days.

I want to start this review giving credit to the staff. Service was outstanding and we had a good experience according to service. The food on the other hand was not very good. Just being honest. Seriously thought we would get good quality food based off of the vibes. But we (myself, my wife, mother in law, father in law and kids) disliked the food. Sauces were not very tasteful and the pasta was poorly made. The homemade soups were not that great. More like broth with the littlest amounts of noodles as possible. 1/10 Spaghetti sauce was very distasteful. I honestly feel that I would had better food hands down from fazolis. 1/10 Chicken picatta was like eating cream of mushroom soup with boiled chicken. Oh with some capers added. 1/10 Fettuccine Alfredo was not that bad. Best thing we had there. 3/10 Breads were not fresh and had the smallest portion of garlic bread the price you pay us crazy. Plus I feel like they were frozen. 0/10 I hate that I even have to make a review like this because I 'm all for people taking risk and starting their own business. I am sure there are some people that feel this place is great and that I 'm crazy but it 's just my whole families experience there. Again.. staff was great and very nice. If they could change up their food and the way it 's prepared. Then they would be doing amazingly in my opinion.

Well unfortunately, we didn 't have a chance to step inside the door, but I guess by looking at some of the reviews maybe that wasn 't such a bad thing after all. Me and my wife had been wanting to try this place for a while, since our oldest daughter had eaten here before, and gave it rave reviews (before the pandemic). This past Saturday, we had been craving Italian food, and called right at three, so that we could make reservations for six that evening. Now, I could hear the conversation, as we were calling from the car, and it was on speaker. The lady that my wife was speaking too, either didn 't like her job, or was having a bad day, either way she had a bad attituded from the beginning of the call. OH, and by the way, her name was JODIE , not sure if this is the correct spelling, and quite honestly, I don 't care if it is spelled wrong. Even with the bad attitude that JODIE had, my wife proceeded to ask if we needed to make reservations, since it was going to be six of us, and JODIE , proceeded to say yes, at what time. At which time, by wife said somewhere around 5:00 and 5:30. Now usually the correct response would be, we have both times available, which one would you like. However, JODIE proceeded to say, WELL YOU NEED TO PICK A TIME, WE CAN 'T HOLD THE TABLE FOR YOU FOR 30 MINUTES . Me and my wife both looked at each other with amazement of how rude she responded, and I nodded no to my wife. My wife then told JODI , never mind, we were going to go somewhere else, and hung up. It was really disheartening, that a simple phone call like this, can turn someone away, that has been wanting to give this place a try for at least the past year 1/2. However, if the food is as bad as the attitude of JODIE , who answered the phone, then maybe this was a blessing in disguise. Remember, the first rule of customer service is, answer the phone with a smile, because you don 't know who you are talking too on the other end, and who all will be listening to the call. Keep in mind, most iPhone 's are linked to the car, which in turn is linked to the speakers to who all is in that car.

We came with a party of 14 and they were also accommodating. We had to add 2 people and they were able to make it so everyone fit. They were friendly and the food was fantastic. Had a very homey feel. Loved the meatballs! Thank you for taking such good care of us!