The Beer House - The Vale of Glamorgan

Great service as always. The lady Hannah treated us very well and I couldn’t fault her for this. Hard worker and very polite caring and helpful

This is an actual email that I have written to management! They only get a 2 rating beacuse the all day breakfast wasn 't actually that bad!! Hi I 'm writing with reference to a meal (sharer) namely Loaded chips with cheesy bacon that was purchased at The Beer House at Cardiff Airport on Wednesday 30th August 2023 in the afternoon. What we were served in no way shape or form resembled any type of Loaded chips with cheesy bacon that I 've been served previously and unlike anything that I 'm likely to be served in the future. I would very much like to hear your comments and would be delighted to know if you think this is acceptable? (Image attached) That said, I suppose you could argue the cheese was cut extraordinarily fine and placed on the plate Masterchef style and was even somewhat refined and pleasing on the eye and the odd touches of bacon gave it a contrast that would not be missed on a piece of art hanging off the walls of The Tate Modern but maybe just a little more of it wouldn 't have gone amiss. I appreciate it is airport food and not a fine dining a la carte establishment but it did make me wonder as to whether I got to the airport on the correct date or whether it was in fact April Fool 's day! It also made me want to commit a crime and end up in HMP Cardiff which is only a short drive away where I 'm sure even the inmates would argue they get served more nutritious food and no doubt dine more elegantly but the only crime committed on the day was what I was presented with. I eagerly await your response. Kind regards A Disappointed Diner

Oh dear, Where to start... Place was stinking, guys behind bar not bothered to clear glasses when plane left, they were on their phones. It's a basic of bars/pubs business... I would be having a word if I was a manager.

Had a GREAT experience our breakfasts were very good, hot enough. Hubby said he loved his breakfast, which he rarely says. We adored our gorgeously delicious mochas. Had mochas also from Ritazza next door (queue empty there) which were no where near as nice as the Beer House. Tables clean and regularly cleared. Service was very quick. Very busy with plenty of tables.

The Beer House has plenty of tables, it is clean and the service friendly and quick. The food isn’t great though, as other reviews mention. It reminded me of school dinners in the late 90s. I wouldn’t eat there again but would have drinks. It’s a shame as if they could improve the quality a bit I think it would be more popular.