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Bidrage med feedbackI had not ordered any pizzas from Pizza Hut in a few years. I ordered the same pizza twice in the last month. Both times, there was virtually no sauce on them. This time, I got there to pick it up, and it had been almost 15 minutes since I placed the order online. I paid for it and sat down. The lady told me it would be just a few minutes. That the cook had just put order #75 in the warmer oven, and I was order #77. She took a couple of people orders at the register and walked away out of sight. After about 25 minutes of waiting, 40 minutes since I had placed my order online, I got the cooks attention and asked him if my pizza was ready. He checked, and it was. He got the cashier, she came back to the register and said yes it 's ready as the cook was giving it to me. There was a lady that had ordered at the register just before I walked in, waiting on her pizza. She was asking about her pizza when I was walking out. She was walking out with her pizza before I could get into my truck. Apparently, my pizza had been ready for 10 to 15 minutes, but the cashier was too busy visiting with coworkers to do her job. They sure expect a tip though. I saw a post on Facebook of a sign in a fast food restaurant that said A tip is what you give if you want good service . I hate to bust your bubble, but you have it wrong. It 's more like, Good service is what you give if you want a tip . I guess if ever order another pizza from Pizza Hut, I will try a different location.
Terrible service 1 hour wait and very poor management.