New York Bagel Deli

I ordered a Western Omelet (menu says $9.49) i also said make it an egg white omelet which according to the menu adds $1.50... when he rung me up he gave me a total of $15.87 and i had no understanding so i asked. He got nasty about me questioning the price but the math wasnt adding up. He got the boss and the boss explained that the price on the menu can change whenever they want. So sometimes they go by the price and sometimes they dont.

Let me start by saying I live 30 minutes away. After work I placed a pick up order, a simple bacon, egg, and cheese bagel. I arrived home to discover they forgot my eggs. I called the store and spoke with a very apologetic and professional person by the name of Andy, who offered to remake my sandwich again if I returned that day. Again I live 30 mins away. Due to the inconvenience, Andy took off 5.00 for any future orders. I called 4 days later on my way home from work, on the morning of 2/3 to place another order and told the person on the receiver per Andy I was to receive .5.00 off my order. The guy tells me It was only an egg, I 'll take 1.00 off. Why would he tell you 5.00? He starts arguing with me on the phone, over an issue that was originally their wrongdoing. I 'm not returning, and made my family aware not to either. There 's 2 3 different bagel delis within the areas, I 'll frequent there instead. Great consumer service starts with recognizing the issue, followed by resolving the problem. Not only would I recommend a consumer service class, but proper training as well.

Nothing better then a bacon sausage egg and cheese sandwich on a egg bagel with a orange juice new york bagel def got what you need.....

The food has deteriorated. I ordered a grilled chicken Ceasar wrap and got mush with brown sauce, I ordered and paid for fries and they gave me a bag of chips. I guess the heavy traffic from the high school was too much.

The food and service is always good but the place is just set up not inviting. I will definitely go back again and again but I won't dine in.