Costa Coffee - Tendring

Sadly went there for a nice coffee and cake to catch up with a dear friend. Was given rude instructions not to sit at any of the empty tables and refused me to sit and wait at a small table out of the way, due to social distancing , she rolled her eyes and called a collegue who offered a tiny chair near to the entrace not Social Distanced at all. I was very dissapointed and upset as there was at least 3 empty tables away from the rest of crowd. Chairs legs had been tied together and it looked awful not inviting or organised at all ! I took my custom elsewhere and would never recommend it with such rude staff and their rubbish service!

Often come to this branch however recently they have taken to closing early. Regularly close half an hour or an hour early so come early or be disappointed. Also the staff can be somewhat rude. And finally, they recently put codes on the toilet doors. Ok, I get their reasons. But, the handles have been put so far up that children and those on wheelchairs cannot access them, even the accessible one. Am changing the branches I visit.

The staff at this restaurant are friendly and welcoming. It can get busy, but it's a great place to catch up with friends. However, I have noticed that the cleanliness of the toilets is lacking, which is disappointing and takes away from the overall experience.

The staff at this restaurant are incredibly friendly and helpful. The coffee and snacks are delicious, and I often come here to meet up with friends for a catch-up.

Met with my friend for a coffee cake and a catch up and a nice cool mango juice which was delicious.The staff were lovely and the service was good Then we did a spot of shopping in Next. However, I visited the toilet before we left and I have to say COSTA they were dirty the toilet brush was disgusting and if that is the hygiene standards of Costa I'm not sure I will visit them again. Please Please sort this out ASAP it was disgusting.