Dunkin' - TAPPAHANNOCK

Donuts and coffee were amazing! Staff was extremely friendly. But bathrooms were gross! Cleaning chart on men's bathroom is not filled out and is from September (11 months old).

So it shouldn?t take 45mins to get a coffee. I went inside today at 11:45 and didn?t leave until 12:20. I ordered one coffee and it was made horribly and wrong. The guy taking orders inside was really sweet and trying his best but he needed training and the lady who was supposed to be doing that wasn?t. The other girl was a trainee as well and she didn?t know how to do anything, not even find the vanilla syrup which was in plane sight. The lady who was able to do everything (the trained one) wasn?t helping the trainees and only focused on the drive threw. She was hateful towards the trainees and while I don?t fought the trainees because they were just trying their best without proper training, it still was a mess. There were at least 10 of us waiting in line for 45-1 hour. They need to train people before throwing them in the line of fire and the trainer should do a better job. She didn?t even care about any of us in the lobby. It was a waste of my time and money.

Went to the drive thru yesterday. I was having a bad day and was so sick of waiting, just about to pull away when someone came through the intercom and said I 'm so sorry for the wait! I 'll be right with you . I pull around for my coffee and I can see that there is one teenage girl in there doing absolutely everything. She was sweet as could be, and my coffee was delicious! Amazing work ethic by her, but shame on management for putting her in such a position. That young lady deserves better

Awful location!! Avoid at all costs. They will refuse to serve you if you don?t order online. The owners should be ashamed of themselves. Great way to lose business to the McDonald?s right down the road.

First time coming to this store and was told by another customer in the parking lot that they were only taking mobile orders. While trying to download the app I watched numerous people be turned away and then a worker came and locked the doors. Once the app was downloaded and I had chosen what I wanted I was not able to pay. Even if I was able to pay it stated to pick up inside. I would not have been able to with the doors locked. I will take my business elsewhere.