Mcdonald's - Tamworth

This restaurant is excellent. The staff is friendly and always ready to help. The restaurant is also very clean. The service is efficient and the food is delicious.

Amazing staff, kind people on lobby and behind the counter. pleasant experience made us feel welcome

Do not order off just eat . Paid nearly £40 for family’s Breakfast as a treat . Delivery driver came with the wrong order . Had a terrible attitude telling us it’s the order they gave him and we have that . Asked him to go back to restaurant and get correct order . Kept shouting oh my god and he’s not coming back . So we then rang to speak to a member of staff at Mac Donald’s . There reply was get on to just eat . They wasent sending our food out again. They was rude and not intrested . Quick enough to take your money but can’t get an order right. And to top it off not intrested when you don’t receive your food . Don’t bother ordering off just eat , drivers rude , macdonalds staff can’t get your orders correct . And now got to wait days to see if just eat give me my money back .

The food is MacDonalds, you know what you are getting, and for me, I am happy with that. This MacDonalds gets the order right, I’ve never had issue with this one for that. Not like the one at Ventura which has never gotten it right, so I don’t go there. But back to this one, and the reason for the poor rating they have started the “please wait in the car park” again. They are having trouble getting the food ready fast enough to make their time quotas, I guess, so we suffer and have to wait in the car park for our food. I don’t think they understand the core purpose of a drive through. It replaced the drive in. If drive ins worked, they would still exist.

Thrown together new chicken Mac Look like they just did not have the time to present it like they show it and the service was slow. Think it need a rethink