The Cheesecake Factory - Tacoma

Food was fine like any other cheese cake factory. The menu is extensive and they have something for everyone! I got the vegan cobb salad and it was huge!!!! Definitely shareable. Full of fresh ingredients and very good! Appetizers were great hits at our table! We got the calamari, spinach dip, and the avacado egg rolls! All were great! Service by our waitress at the table was great! However the front desk host seemed to have mixed up our large party reservation and didn’t take note of the phone call (day of) to increase from 6 to 9 (like we were told to do well before the day of our reservation). And then we show up and told we would have to wait an hour, it just didn’t sit right. Eventually after waiting nearly 45mins to the hour (like they said) we were seated. Just sad to see other large groups getting seat before us when we were definitely all there and there before the other party. I am very understanding on busy nights, but this service by the host staff up front, was less than subpar and the communication method was not friendly. It could have been better. Guess just know if you have a group over 6, you will likely have to wait an hour for them to make adjustments, doesn’t matter much when you call ahead.

I drove 45 minutes for possibly the worst cheesecake factory meal I’ve ever had. I got the Louisiana chicken pasta and Tex-Mex eggrolls and as soon as I got home and tasted the eggrolls, they didn’t taste like they were done all the way and then the chicken on the pasta was burnt and taste like rubber, and the pasta was dry and barely had any sauce highly disappointed, and I will never go to this location again. I should’ve known something was up when I put my order in at 7:10 and nine minutes later I got a text message saying that my order was ready to be picked up.

We enjoyed our visit to The Cheesecake Factory the food was delicious. Annalea was our server|waitress. Also Taylor was the 2nd person we saw but was the 1st to greet us and answer our questions about the cheesecakes. The hospitality we experienced was great, but could be better. Annalea was very knowledgeable, patient and was overall she was great. The food was delicious. But there are about 3 things they need to improve. Our first basket of bread was so hard but we ate it anyway, the 2nd basket of bread was soft, the Jambalaya was dry and never got a refill on my strawberry lemonade. Besides that we had a great time here

This chain is well known for their gigantic plates and marginal service. Like any Factory location, you'll wait an hour to be seated, and you'll receive courteous service that is designed to be economical. The portions are large, so expect to take leftovers.

Wonderful family restaurant! Good drinks. Good food. Amazing cheesecake! Not a carb friendly place and a bit steep on the pocket book. Would eat here again!