Zaxby's Chicken Fingers Buffalo Wings

There were many staff members, but none of them acknowledged the customers waiting at the counter to place their orders. After standing there for 10 minutes, we almost left. The restaurant had the dirtiest restrooms we have ever encountered, with feces all over one stall and the walls and toilet. It seemed like it had been there for a while. The toilet seat in the other stall was peeling and looked unclean. Additionally, at 8pm, there were no lights on in the dining area.

This restaurant is very bad at providing the necessary sauces. I purchased a $10 salad and when I got home, I realized there was no ranch dressing. I ended up throwing the entire salad in the trash.

After getting in the drive through line at around 630 and not receiving my food until 7:10 I would have at least expected fresh fries. I've worked at 2 separate zaxby's under no circumstance should it take over 30 minutes to clear 4 cars.

Got a 20 piece finger tossed in hot honey mustard from the drive through, I get home no sauce on them and one pathetic cup of honey mustard. I even made sure the drive through person got that I wanted the sauce on them as this is the second time this has happened. The fingers were also over cooked as the fry was hard as could be and chicken dryer than the Sahara. This place used to be good, but clearly management has let the standards start slipping. Definitely will not be back as this is the second time and the price of the food doesn't match up with the quality. DO NOT RECOMMEND!

The Sylva location of Zaxby's is a joke. Don't go if you actually expect fast service. My fiance and I like to get salads from here for lunch every once in a while and it doesn't matter what time of day or how many people are in front of you, you are guaranteed to waste close to 30 minutes or more trying to get through the drive thru. Today I got there at 1:50pm and there were 2 cars in front of me in the line. One was sitting at the order menu and I heard the employee on the speaker ask them to wait a moment. After sitting there for 10 minutes, the car in front of me left. After 15 minutes, the car at the menu was finally able to order and I pulled up and was also asked to wait a moment. I sat there for another 10 minutes and finally gave up. That is the longest I have ever waited with such a short line and I only waited that long because the line was so short I did not imagine it would take that long. I also heard a lot of loud voices coming from the back of the store and thought it sounded like possible arguing or something and after waiting that long I decided the food probably wouldn't be worth eating anyway. No other fast food places take as long as Zaxby's does. I understand a lot of places are short handed and I try to be understanding and patient but that was just ridiculous today. It is pretty slow most of the time anyway but today was the worst I've ever seen and it wasn't even busy.