El Pollo Loco - Sylmar

El pollo worst loco location I was there before. manager has no meaning. I ordered thru laufwerk thru, asked for my meal a certain wise. the manager says cashiers that they only ignore special requests. they just say that some push it through. makes her own rules as if it weren't a company restaurant. she will probably go to this place in rent!

Chicken is very tasty and healthy so that's why I gave it a 2 star and not 1. The reason why it's low is because there is no salsa bar. This isn't a big deal but they limit how much salsa they give you. Not enough salsa to go with your chicken sucks.

Pollo loco good healthy food but is my first time i got a hair in my burrito was the wrong one i ordered avocado one they gave me chipotle i was going to eat it but then that f hair took it back i told them tgey replaced but after 15 min. Waiting gHad to tell them that i was still wainting for it

The service at this drive-thru is very poor. The lady taking orders seems like she can't hear you and is very rude. She got my order wrong and then blamed me for it. I just ended up taking the incorrect order and left.

Came down here for a quick bite, waited in line and finally walked up to order and the associate there suddenly said exact change only or card. I barely had enough time to grab lunch and now this person ruins my day by saying this. I was here five days ago and no one enforced this.