Costa Coffee - Swansea

I pop into Costa every morning, have to say staff are amazing and friendly. Always go above and beyond. Lovely coffee, my favourite

The weather was appalling and what’s needed when it’s raining......HOT CHOCOLATE!!! Came in and only had to wait a few seconds before being served. The barista was friendly, welcoming and far too happy on a grey, wet and miserable Saturday My hit chocolate arrived and it was very hot, warmed my hands and definitely hit the spot. Thanks for brightening my wet, grey and dull Saturday up, and for great customer service.

I know they are busy there but they are a bit to slow especially when you are in a rush I know they can only do so much but it’s a same

Having frequented this Costa for a long time, I'm afraid to say the customer service is absolutely shocking, especially by the male barista, who is so unhelpful in every respect.. I will not be visiting again, having spent many hundreds of pounds there.. so disappointed...

Turned out to be a good place for breakfast three times . We didn’t want to indulge in the large and expensive breakfast in our hotel so chose this instead . We found there was plenty on offer for a light breakfast , M and S instant porridge or yogurt and granola , croissant or fruit . All very reasonable and served by a friendly person who remembered us when we turned up for the second time . Handy too for coach or bus travellers . Very clean and attractively furnished .