Tilbagemelding
Bidrage med feedbackI'm a big fan of their chocolate chip and white chocolate macadamia nut cookies!
The reason why I support this brand is because I grew up with the brand. I didn 't know it is a franchise. A white older couple owns the 3 subways. My first experience with this white male owner was awkward. Its time for me to make purchase for my order. He commented on the subway gift that I had. He was suspicious of me using my card. I didn 't know why? I don 't believe in committing any fraudulent acts. My second experience was at his other location on pine island. I 'm walking in the hot sun to get to the location. I arrived there a young lady preparing my sandwich. I see a white older male standing online not realizing it was him. He recognized me and he hurries to the register to ring me at the register. It felt odd to me.because he didn 't allow the female to complete my order. He said rudely that will be $15.35. I said to him, you not even going to say good mornnig?or do you need a beverage etc. That 's where he decided not to except my subway gift card. I asked him when will his system will be fully capable of accepting subway gift cards? His response was he threw my sandwich away and started an argument with me. My third visit was another location on Oakland and university. I see the guy again and it brought back the moment again. He cursed me out with a low voice and kicked me out. The owner of the franchise using the f word towards his black customer. For older white owners their attitudes are extremely negative.
Every time I come to this subway there always seems to only be one worker. I've had conversations with many past employees and they all say the same thing about the manager.ive never seen an employee last there longer than two months. At first I thought it was the employee themselves, but after hearing the same from some of their better former employees I've come to conclusions it's not the workers that are the problem.
If you come here, you have to come when Roy works! He's the best they have had here yet. He's kind, courteous, and has the best customer service I have ever seen out of an employee. Hire more people like him, and you will have tons of business!
Worst subway ever had my sub made and when I got home to have dinner there was a worm in it. Manager or owner who ever he was was not sincere with his apology was blaming vegetables not taking responsibility would not give a star but that?s the only way to post message this subway should be shut down