Songkran Thai Grill - Sugar Land

Great food and service. the menu had many possibilities.

Last minute I decided to book this restaurant to get my mother out on Valentine's Day. I made the reservation at 1:30 a.m. for 20:15 a.m. when we arrived, they said because we made the reservation on the same day, then they could not really honor it because they were overbooked. many places were booked, so they said they had no availability. if they have no availability, they do not open any reservations. but we sat and the service was terrible! the absolutely worst service I ever had in my life and I eat weekly! but eating was amazing! it's a catch 22, eating was so good, I think back, but the service was so anxious, I can't imagine coming back! every time we needed a server, I had to get up literally and get one, they would make eye contact and still ignore me. it took about an hour to get our seafood while others around us who came to us go their food first. No one has ever apologized or reviewed how we did. other customers were on and off. customers asked for menus because the server could never be found. the manager heard everything and fought less. if the customer service was better, this location

I had a reservation and arrived on time, but had to wait 15 minutes for a table because they were fully booked. When we finally got a table, the server seemed rushed and got our order wrong. Despite clearly stating that I didn't want fish sauce as I am vegetarian and that my wife has a clam allergy, the food still had a strange taste. We later found out that fish and clam sauce had been used in our dishes. To top it off, they brought us a dessert that we had not even ordered. Overall, this experience was a disappointment and I do not plan on returning to this restaurant in the future.

We enjoy the food and atmosphere. Service was fair. The place seemed under staffed We waited too long for service and food

The food is very good but they have hired servers that lack experience and fall short.