Subway - Sudbury

Nice spot to grab a quick sandwich. My husband enjoys it, but I am not a fan since they no longer offer the seafood option, which was the only sandwich I enjoyed.

We often eat me and my children. usually after school. eating is good, but we have noticed that the staff in this special business is not very happy and friendly. we would rather eat in one on long sea road, the 5 minutes of this...a parking lot could also be a challenge.

I work in the office building next to this Subway and I live in the Valley, about a minute drive away. At my lunch break I picked up lunch for my wife and kids through Skip the Dishes takeout. When I went into the...store to pick it up, I gave them my full name and they gave me the bag, reassuring me it was the correct food because I was the only Skip order they had all day. I drove home to drop the food off, then on my way back to the Office my wife called me saying it was the wrong food. So I go back into Subway and tell them they had given me the wrong food wrong order. They said I needed to BRING ALL THE FOOD BACK before they could fulfill my actual order. I told them that would be a round trip to get the food back from my house in the Valley, plus another hour round trip to bring the correct food to my family, and that just wouldn't be possible. THEY DIDN'T CARE! The two girls working were laughing at me the whole time and we're being very rude. I asked to speak to the manager, they put on the phone with Tina, the General Manager of the store. Right away she was accusing me of yelling at her employees (the girls LIED to her before putting me on the phone, I had never yelled), then Tina tells me I'm wasting her time and need to contact Skip the Dishes to solve MY PROBLEM. I calmly told her that it wasn't a Skip the Dishes issue, since her staff had just given me the wrong food, and in doing so had inconvenienced me significantly, it would take an hour of driving just to bring back the wrong food to them. TINA DIDN'T CAR! She basically called me a moron for not understating that it was a problem I had with Skip the Dishes, not them. So I left the store having paid with nothing to show for it. The crazy part is I had frequented this store for many years and had brought co-workers with me on many occasions. We have even catered from them on a couple occasions. Unless this situation get's rectified, there is no way I can come back to this Subway and I will implore my coworkers to not ever come here either.

This is one franchise were things are pretty much Identical to the one you love at home. I got the inch Chicken Bacon Ranch Sub. A large milk and I hit the road back to my room. The are was nice and busy....Friendly staff. Never had to wait too long.

Good place to grab a quick sandwich to go. Hubby somewhat likes it but I don't anymore...since they stopped serving the seafood option. It was the only sandwich I liked.