Dairy Queen - Stuarts Draft

Edit. 6/6/24 The GM reached out and corrected everything gave me a full refund. I ordered a shake to try out a peanut butter shake and it was delicious. Thank you for correcting this. I have several things to talk about. I ordered 2 meals, a kids meal, and a blizzard. Almost 40 bucks. So that's an issue by itself. I specifically requested the burger only have ketchup. It's even on the receipt. It came with mustard and pickles. Not a huge deal. But annoying. I ordered 2 sodas as well. NEITHER of then had syrup. It was just carbonated water. Like I ordered a Dr pepper. It was clear. Make that make sense. I ordered a dilly bar. They gave me a sugar free one. Wtf. I'm 195 and 6"2' and pretty active. I don't need help with my one cheat meal a week. I also ordered a burger with a single patty. They gave me a double and charged me for a double. So quick recap. I paid almost 40 bucks for HALF of my order to be completely wrong and 1/4 of the order to be inedible. So I'm kinda pissed off as we don't grab fast food a lot. This just reinforces not going anywhere.

SAD! This used to be a great place for Ice Cream! Now, $11.30 for 2 small ice cream orders! I counted 7 people working or I should say 1 working while the other 6 didn’t do anything but act busy! People coming by after church, 4/28/24. If there is a manager at this location, you should watch your video between 12 and 1:15. I usually wouldn’t say anything but I think that’s what the problem is! No reasonable explanation for 7 people behind the counter while a dozen customers are waiting for there orders to be filled and only one person trying to fill’em! I’ve had weeks I would go by 3 to 4 times a week while working in that area for lunch or dinner. I won’t go back.

Food is always up to par. They do a good job even when busy which is every time I stop there.

Yesterday was free ice cream cone day. The ice cream was almost melted . I watched them pull them from the refrigerator. It was horrible I understand it was free but still wasn’t expecting that . Very disappointing from this locationWe had ordered 4 for my familyThe Vanilla was perfect but the 3 chocolate we got was melted

Ordered ,waited 14 mins for foodStaff was horse playing while orders were in rack to be given to patrons2 staff were playing with ice cream machine ,made a sloppy mess in the floorOne staff got mop n bucket ,rung out mop ,slopped mopped floor ,set mop down went to register took order without washing his handsMy fries were warm and hard ,hamburger was very sloppy ,thrown togetherVery dissatisfied,with food and service !