City Beets - Stuart

I love the food and smoothies from here! My new favorite place!!!

After my husband having his first smoothie last week and loved it took me there today. I have to say my Oatmeal smoothie was amazing! My husband also enjoyed his Health-nut smoothie. We will definitely go back often!

On Labor Day, I placed an online order for pickup and paid online. When I arrived at the store, the doors were locked and the lights were off. The open sign was still lit up and there were about 4 people outside waiting confused as to why they were closed. Online it said that they were still open and they even posted a photo on their Instagram for Labor Day. I then tried to call to get a refund, but no answer. The next day, I was called back a was issued a refund. However, the woman who returned my call made sure to note that obviously they were closed because it was labor day and I shouldn 't have placed an online order if they were closed. I told her that the hours posted online did not say that they were closed and their online order portal still allowed me to place an order, but she just said Well, you got your refund. Anything else? Bad customer service, wouldn 't know about how their food tastes.

Review is based solely on their inability to properly run a business. If you’ve closed your store for summer vacation, TURN OFF YOUR ONLINE ORDERING SYSTEM. Now I am both hangry and need a refund. Ordered online, no indication until I arrived to pick up my order that they weren’t open.

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