Blooms Of Bressingham Garden Centre

Sadly, Bressingham is quite close to where I (we live and being Sunday and lazy we decided to eat out. Having used Bressingham frequently but during the week when shopping, and stopping for the odd coffee and sticky bun, it seemed an idea to go and have a carvery and relaxed lunch. The carvery is open until 3:00pm but, it would appear that by 2:15 the only thing left was beef and no potatoes, or if memory serves, no mashed potatoes! OK, so back to the drawing board. Now a little background. Although quite but not overly busy, there was only one till open and the girl on the till was not only taking orders but was also responsible for prepping none lunch items Items like warmed up sausage rolls and drinks etc. So, the result was after each order was taken there was a wait in the queue, often three of four minutes EACH time, before she returned to take the next order. This was commented on quite extensively by people waiting in the said queue. So, from my point of view having waited almost ten minutes to find out the carvery wasn 't still a carvery, it was back to the table to look at the alternatives. Once chosen we had another eight to ten minutes BACK in the queue again. OK, not a situation designed to impress I would suggest, but nevertheless, onto the food. A gammon steak, fried egg, chips, peas and onion rings for me and an omelette for the better half. Now, I have to admit I was hungry so I did attempt to eat what was put before me but, burnt onion rings, stone cold peas and chips not much warmer and a gammon steak that it is wasn 't confined to a plate would still be running around in a field going oink! Was not my idea of a wonderful Sunday lunch. The better half 's omelette was not much better: we eventually discovered they buy them in READY COOKED and FROZEN!! (How the hell do you do that with an OMELETTE? . I did complain to management who offered something free but no! That is not the reason for a complaint, I had managed to eat a fair amount of it first (I said I was hungry as had the better half so I refused any compensation suggesting their staff may need a little more training in the art of cooking! Did I say I trained as a French Chef many years ago? I do tend to know when food has been cooked or just passed across the grill (salamander actually to ensure it 's dead! So, needless to say I would not recommend Bressingham for Sunday lunch, coffee and a sticky bun during the week? Absolutely fine, when doing our garden shopping that will still be the plan but Sunday lunch? Sorry but, I only have to drive a little way up the Thetford Road, and I can see lots of pigs all enjoying the outdoors, just as I suspect my gammon steak should have been.

We rang you're garden centre Saturday morning to enquire about garden chairs we spoke to Joy and she was very helpful and she told us there was 2 in stock we said we couldn't get there until Monday morning she said no problem I will put them by for you . We arrived Monday morning and saw Joy and once again she was helpful. We could only get 1 chair in the car so had to go back Tuesday to get the other chair and saw Joy again and once again she was very helpful. We are writing this email to say what good customer service Joy has and she made the experience of buying the chairs very enjoyable. We often come to Bressingham and have always found good customer service. Would you please thank Joy for her good customer service. May we suggest the management buy her a cake and a cup of coffee in the restaurant as nothing was too much trouble for her . Yours sincerely Gordon and Janet Wilkinson

Generally good reliable stands, not exspencive helpful staff plus a really good garden shop with extras

Broken coffee machine. No Internet. Disappointing scones. Not a great experience. Garden centre plants looking very wilted. Went to a Norwich garden centre yesterday: it was a superior cafe, had lovely looking seasonal plants.

We ordered 2 sandwiches and 2 diet cokes when I paid I was told there was a 20 minute wait as a coach party had just arrived. We said fine not an issue. So we sat and waited. Our cokes arrived ok, still no sanwiches. There we sat until a young waitress came and apologised for the wait. Some people came and say on the next table and went to order food. Theirs arrived!!! It happened again with another table near us too. Ours eventually arrived. It was ok. Shan't go there again and order food.