Freddy's Frozen Custard Steakburgers

Now we wanted to try the new joint on pearl rd strongsville. a handful of cars on the parking lot definitiw not busy. looks clean outside (of course it's new.) the server asked us to wait and a look at the menu, after 6 minutes we started wondering, then came a vote and asked what we wanted to order. as our first time we tried

Decided to stop and give them a try. Service was slow, but friendly. Ordered the Patty Melt combo and 3 mini sundaes. The sandwich was good, greasy like patty melts tend to be. The shoestring fries were my favorite part of the meal. Ordered their signature Turtle Sundae, but they were out of caramel sauce so I guess it was more of a chocolate sundae with pecans. The kids got the Dirt Worms sundae and a strawberry sundae. Both looked good and the kids had no complaints.

I was very surprised at the condition of this brand new store. I sent an email right away and have not heard back. The red tray's grime and old lettuce was under the paper that was placed there to serve my meal on. The other tray for my husband was obviously greasy too. I asked to talk to a manager and as I was standing there, saw an extreme amount of grimy splatter, and old food by the frier. Trash on the floor behind the counter being stepped on, and no one cared. The pick up counter was sloppy wet and greasy looking. They were using a bucket of water and rags to wipe each table instead of a spray bottle and disposable wipes. My surprise is that there were about seven or so people working at that time and none of them were too busy to clean. Also an employee was in the ladies room screaming at someone on the phone or with them. It was very loud and was going on for at least 5+ minutes while I was standing there, and the manager did nothing. We get it about places being shorthanded, but they were not, and had time to take care of everything the right way!! If we go out and pay the higher prices, we should at least be able to enjoy our time and food. Sheesh ?

If this was a singles ad, the caption would be “MUST love onions and SALT”. the first time here and it's interesting. I feel like it has been made to taste freddies and if they are not freddies, they may not feel the same. the burger was very heavy seasoning salt. I don't really bother me, but something you should know. on the burger were also complete washers about half a inch thick. I like to swirl, but that was pretty serious and I expect that I tasted until tomorrow. cheese curls are quite amazing and I think healthy. maybe not healthy, but perhaps the healthy part of the meal as we over the custard based malt “milk shakes”. it's really Custard ice cream with malt. so it is thick as ice and they eat it with a spoon not a straw. Mega chocolate, like it's 2x chocolate. in this time I feel like committing a health crime by eating it. Overall, it was quite delicious. not sure that I would get the same dinge as with the economy the way it is the sum was $27.79 including control. I would rather go to a real restaurant and not a “fast food” place at this point. the malts were a $2.00 charge, which is actually quite reasonable when considering the quality. if they like to spice and swirl, they come in!

Decent burgers, good fry sauce, needs someone to clean the tables faster and had really dirty floor, and the fries are quite small, line was quite quick. Not very crowded.