Mama Lena's Pizzeria - Stratham

Excellent service everyone loved the pizza's: 18 : veggie, italy on tour, bbq chicken, pepperoni, deep dish cheese Service: Take out Meal type: Other Price per person: $100+

Great pizza, great price, classic pizza place feel Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pizza

After being totally frustrated by another local pizza restaurant, I went online and ordered a Meditteranean pizza from Mama Lena's. Easy online ordering system, the pizza was ready when I got there fifteen minutes later, and it was one of be best pizza's I have ever eaten.

My family has been getting pizza from here since I moved to Stratham (20+ years ago). From this day forward no one in my family will ever order there again. I usually order pickup, but because I have been really sick the past week I decided to order delivery. I ordered just before 3:45 PM and it said the pizza would be delivered by 4:30. At 4:04 it said the pizza was on in transit. Around 4:45 I called as the pizza had not arrived and at that point I was worried the pizza would arrive cold. They told me they have no idea when the pizza will show up because they can 't contact the driver. When I was responding back with questions and concerns about getting a cold pizza since the pizza was sent out for delivery and they couldn 't give me any time frame of when it would come. I didn 't want to pay $20 for a cold pizza (I had prepaid online). Anytime I asked what happens when it arrives cold, they just continued to repeat that they can 't give me any estimated time of when the pizza will arrive and didn 't actually answer my question. They didn 't even bother to apologize and say I am sorry that the pizza has not arrived yet. Next, the worker just spoke over me to say bye and INTENTIONALLY HUNG UP ON ME when the conversation was very much not over and I was literally still talking. I called again and the owner decided to say deliveries can take up to two hours. How should a customer know that when there is an estimated delivery time given? Just seemed like an excuse. They also tried to say there was inclement weather when there were literally just a few flurries and the roads were completely clear. They were really just stretching for so many reasons why the pizza was not there. All this time they never once even said sorry. By the time the pizza did actually show up it was COLD and over 50 minutes since it had left the store. The delivery person actually said that they had to wait at the store for other pizzas to be made. So it was probably ready even more than 50 minutes previously. The owner on the phone said the driver didn 't wait for other pizzas, which is clearly a LIE given that the delivery driver offered up contradicting information. Again, we don 't normally order delivery from here. I have ordered there for over 20 years but the tone of voice and everything communicated really showed that Mama Lena 's didn 't care. I told them I was going to write this and they said fine go ahead. We will never order from there again (even for pickup) because of this.

I'm a deep dish pizza girl and their deep dish is so delicious. The best in the area. Very saucy and cheesy and toppings are plentiful. Staff and owners are very friendly as well. Service: Dine in Meal type: Dinner