Dolly's Tea Rooms Cafe - Strabane

Worst dining experience ever. We should have known by the unpleasant smell and dirty table cloths upon entering Dolly’s, but we were starving and in a hurry and just wanted a quick bite to eat. Once eventually seated, we were handed grubby makeshift menus 10 minutes later. We had waited over an hour from ordering food to being served, and as we didn’t have all day, I said to the unfriendly and rude male manager who spoke down to us and dismissed the fact we had waited over an hour for our food. Customers who came in after us were served before us. We ordered drinks which arrived at the start of our long wait, and by the time our greasy food arrived an hour later we had them drunk. The manager promised us free drinks due to waiting for so long for our food. There were 3 of us and he brought down 2 drinks. We also ended up paying for them therefore they were not free. At this point we felt so awkward and unwelcome that we decided to hand over the cash and leave as they don’t take card under £10. Manager cannot count, keep promises or display basic manners. I would suggest he attend a course to learn some general customer service skills. I don’t normally write bad reviews as I want local businesses to thrive, however this place is an absolute shambles. Would not recommend to your worst enemy.

Great place for Breakfast lunch or even just a coffee and home made cake. Great staff and very accommodating and Diane was super !! They even let you have one of their mugs if you love it so much !! I know. Bit wired but what can I say. I like yellow mugs !! Oh! I had an Oreo milkshake too ... lush. Highly recommended

Great food can be long wait for it. Downside is front of house by manager who can be unfriendly and very abrupt.

Driving through stopped off at Dolly’s. They were just about to close but told us to sit down. Food was amazing staff brilliant and very helpful. All freshly baked food . Will definitely be back

Passing through Castlederg and we stopped for a bite to eat. Food was lovely, staff very pleasant with a nice atmosphere. Will definitely call agaiin