El Pollo Loco - Stones Corner Australia

Trash disgusting, to operate a business like that is better close the doors, I was waiting 1:30 to the food be delivered now its 10pm, dry chicken and wrong order. Never ever more I will order anything of this place, do a favor to the community close your doors!!!

I have tried to get food here twice and have not been successful. There is one brave soul working the entire place every time. Therefore, the wait is way too long. They are not paying enough to retain staff and thus you cannot even get food.

Horrible experience. Places an order for curbside and was there when it said it would be ready. I clicked that I was here and waited 15 minutes so I go inside because it’s taking so long. Literally only two customers in there and no workers come to talk to me they literally just look at me, then finally someone comes. My order was just sitting there on the counter. Not to mention the chicken they gave me is the size of a chicken finger. Lol I will never be back

Only a 1 star because I can 't leave a ZERO.Have eaten at El Pollo loco locations all over the country.This was worst experience at any location.Chicken was dry burnt and taste terrible. "Cilantro” was NOT cilantro at all. The leaves were wrong shape taste and smell.Crew during lunch December 21 of 2021 was lost!I will never go to this location again. The interior of the restaurant was terrible. I 'm used to the normal well kept restaurants that El Pollo loco has at all their other locations.

The wing was like dehydrated. Zero moisture. Like they found it under something. Light as if it was cardboard. SO was the breast. Texture of plastic. Very hard. They could give two.... about it. They show literally no emotion as if they were high. No pride, and seems they hate their job. Churros...NM taste like 2 year oil. Food has really went down hill. Not to mention bone and bone fragments in their burrito and tacos... like alot, be careful feeding this to children.UPDATE: They responded to this with an automated response. I've already contacted their corporate office. They did nothing to make it better for me. This auto response is deceiving. They made a report and said have a nice day.