Tilbagemelding
Bidrage med feedbackFirst timer. I decided to go with the fish since it was on lunch special. Fried fish was on point hot and crunchy. Thumbs down on cole slaw dry and unseasoned. Corn bread dry and hard. Baked beans were good but cold. Highly disappointed. Then after seeing a grade average of 71-C I understand. I still will give it a second chance to support a black business but I now know what not to get. Please do better. And please let customers know it’s an additional charge to use card.
Food was not cooked all the way through. The Mac cheese was horrible! Customer service is very friendly I will say but everything else I was highly disappointed about. The beef ribs were pork and barely had meat.
First time here. Pretty impressed. Had the smoked pork. Good hickory smoked flavor, didn't even need the sauce, but the sauce was on point. The baked beans needed some help. They were room temperature and lacked flavor. The potato salad was really good. We'll be back
Mr. Ron I like your food is why I drive from Midtown to get it but yesterday’s issues with your staff and especially the young lady that runs the register the majority of the time needs to go. Her attitude is troubling and problematic. I understand anyone having an off day but cursing loudly about issues with the kitchen while customers are inside the establishment and while one of your patrons during that time was a senior old enough to be her great grandmother is sad. Where’s the respect? When there was an issue with my food she became frustrated again but this time with me the customer because she didn’t like that all the things offered to me I didn’t want so it fueled her attitude more to start cursing again and walking off to speak horribly about me and the situation of y’all running out of meat that I paid for. I even had to address her during her rant because enough is enough, saying to her that you do see me standing right here as she discussed to the other employees in rage about my order. How disrespectful and by that time another set of customers came into the establishment. She’s putting on a show. Although I’m the customer being treated terribly as a repeat customer I stay calm because clearly I’m the adult in this situation. She refused to make things right but continued to do all she could by being nasty and rude. All she had to do in that situation was to refund me for my two wings that I paid for. A cook from the back had to come up to the register to try helping me with getting a refund at this point from her blatantly refusing. She wailing her arms saying that I got an attitude with her was a bold face LIE. From the moment I stepped in that place she was doing the most. I spent $65 bucks and gave a $5 tip. Although you don’t give refunds but when you’re at fault for not having the food customers pay for you must provide a refund if customers aren’t interested in additional food or being offered to make it right by giving two additional wings with the two wings that y’all didn’t have that I paid for, oh we’ll make it right like that when you come back next time. That makes ABSOLUTELY no sense. You would rather disrespect customers as you try bullying them to do things your way and lose money instead of refunding a few dollars to end up losing all the money I paid? Bad business. The way I was treated and wasted 40 minutes of my time like that is what prompted me to request a total refund at that point. The disrespect I can’t handle! I asked them repeatedly to get you Mr. Ron but was told you was gone but I found you outside in your pick up truck is why I flagged you down to let you know what had happened and how disgusted I was at your employee. I even had to ask you was she a family member is to why she felt comfortable enough to carry on like that. I appreciate you Mr. Ron for making that part right when it came to my refund but getting rid of that young lady is the only thing I see is right. In all my 42 years I have never seen such disrespect in a restaurant like that. Like I expressed as y’all tried giving me free food. I wasn’t there for that is why I didn’t accept it. I’m never the customer looking for free food!!!! GOOD LUCK BECAUSE PEOPLE OF HER CALIBER WORKING FOR YOU WILL TEAR YOUR BUSINESS DOWN!!!
Just wish they had indoor seating. Could've used some more BBQ sauce on my chopped pork, but everything else was ??????