Pasticceria Bruno - Staten Island

The food was fantastic and the service was outstanding!

Overall, the meal was good. The service was a bit challenging due to the pandemic, but we had to request champagne, salt, pepper, and maple syrup for our pancakes. We also had to remind the staff to clear some of our finished dishes, which wasn't done until we were completely finished. The portions were decent, but I don't think the brunch is worth over $25.

The Hylan location was disappointing at best. People in our group got coffee ONE time, one tea refilled ONCE only when asked, no juice was offered, and we were charged $25 for a pitcher of soda! Staff were unattentive and difficult to wave down for the one refill of hot water for tea. It seemed like they didn't care because the 20% gratuity was already factored into the bill. The food was simple fare, nothing outstanding, and portions were meager. The standards have gone down. Sadly, will not return.

We went for Brunch and the party size was 7 adults, the food was delicious and the pastries outstanding but for the price I think they could offer just a bit more food. Not complaining but I have gone for brunch with more offerings for around the same price. I will definitely go back though, the waitress was gracious and accommodating, the atmosphere was very nice (sat outdoors, love that) and as stated the food was very very good. I recommend going here and definitely get a pie to go before you leave, the fruit tart is ridiculously good!

The food was delicious. The service was poor. We were a group of 10 the tip was already included in the final bill. Unfortunately, we believe our server took advantage of this. Never asked if we needed anything, took 20 min to serve dessert at this point told us one of the desserts wasn't available he didn't ask if we wanted something else, served the coffee after everyone finished dessert he served lemonade to some of us (it was a brown liquid), when it was questioned he said oh no its lemonade (later he said it was indeed iced tea). The server acted as if it was a bother to serve our table. These are only a few things that we were unhappy with. I will give the restaurant another chance. My friends have gone there before were happy with service the food. Unfortunately this visit had poor service.