Brgr - State College

Good place for burgers with friends. Very nice service. Fair prices. Would

Very slow getting seated, more than 20 people came and left without being addressed. Took almost 2 hours for lunch. Good was good, but overall experience was way too slow. Not a great representation for the brand.

Dined in after a hike on 7/16/23 and previously had great experiences so we expected the service to be the same. We were sat and waited 10 minutes before a table was sat next to us and served right away. We waited another 10 before asking the host if we were assigned a server and she said yes. The server who took the order from the table next to us told the host that she’d take care of us, and she did so minutes later. She was monotone and only asked what we wanted to drink, which is fine, but she was bubbly and talkative with her other tables. The food took 40 minutes to come out from the kitchen due to lack of staff and other issues, which again is understandable, but we had to find out from overhearing her tell her other tables about the issues but continue to ignore us. We had to stop her anytime we needed anything because she checked on every table except ours whenever she made her rounds. We had to wait over 10 minutes for her to even be in our area to stop her for water, and another 10 for her to actually bring the water back to the table. A food runner brought out our orders, he was nice and talked to us more than our server. Our sides were cold and our burgers were not made correctly but we did not know when we would see our server again to fix it so we begrudgingly ate our food. We stopped our server again to ask for boxes after sitting for another 10 minutes and staring at her, hoping she would notice that we were done but she didn’t even look in our direction and continued checking on other tables. She brought out 2 checks instead of asking if we wanted it split or together, we wanted it as one check but we were ready to leave so I just told her to take my card for both, and did so before she could leave for 10 more minutes. She never did bring out our boxes or apologize or give a reason for the service received. The host walked by and we stopped her to ask for the boxes we asked for 10 minutes prior and she was the nicest person in the restaurant. She took our food and put it in a bag and genuinely wished us a great rest of our day.Not sure if we will come back and not sure if something was wrong with us or the server. I don’t want to be the person to use race or sexuality as the possible reason but we can only assume that we were perceived as a gay couple or that it was the fact that one of us is Hispanic considering that was the only thing that separated us from the other people she was serving.

The shakes and burgers are good! You design them so if you don't like it, it's your fault lol. The service was great but the food takes a while to come out. We've been here several times and expect to sit for a while. It was just enough time to finish a shake. We have gotten wrong orders but they fixed it fast (especially with new staff or they dont hear you because it is loud.

Understaffed during Arts fest. Plenty of open tables, but wait time fot seating. After seating, no one came by for >15 mins, so we left. Loud inside.