Subway - St Thomas

Honestly when I order a sub online, they can never made it right. I guess just go in the store.

Consistently slow service. Driving past this location to another subway will get you where you are going faster.Supervisor will stop serving customers st lunch when there is a line up to make bread for later.Seen employees take their break during the busy time, I agree everyone deserves their break but the person in charge should plan better.Every now and again I’ll return to this location believing that I just had a random bad experience, then I wait in line for 30 minutes for the 3 people in front of me to be served.

Out of ingredients, staff must have been tired. Bathroom was filthy toilets full yuck. Sub was fine. But the bathroom ruined the visit for me.Wheelchair accessibility: Works

Worst subway experience and after reading the other reviews, I see I’m not alone. The older lady (with supervisor on her name tag… who helped make my subs was very rude. The process was very slow and a line started to form so her other employee who was stocking the fridge came over to help. When she asked him what he was doing, he responded said he was going to hop on the meat section of the cold table and she responded with, ‘I don’t care what you do’ and flailed her arms. It was very rude and uncomfortable for everyone there. He then proceeded to make the order for the person behind me and then cash him out before my 2 subs were pulled out of the toaster and topped. When I got to toppings, the one sub only had light lettuce. When I got to the second sub, I asked for extra pickles and she said no due to rise in food cost. I offered to pay for extra pickle, although I have never been turned down at other locations and she said no. She told me that there was no button for it in the system. And again, my one sub only had lettuce on it for toppings… won’t be returning to this location.

Extremely rude staff. Told me each subway can only have six of each veggie. 6 black olives. Like Really???Her reason is to keep the cost down.Definitely won't be coming back here again.