Amore Italian Lounge - St Roch

Went to Amore on a whim on Friday night and was able to walk right in without a reservation. The restaurant space was well-decorated and inviting. The menu was very simple and I think I would have liked to see a bit more variety. My chicken portion was huge!

Arrived at 7:30 on a Tuesday Evening. Was seated quickly without a reservation. Ordered the Fried Calamari and the Bolognese. The fried calamari with the sauce tasted good however the calamari was unevenly seasoned. Most pieces did not taste adequately seasoned and then there were single pieces that were just covered in salt. The bolognese sauce was watery and therefore not flavorful. The pasta was also unevenly cooked with some undercooked. I expected more from Amore.

Amore' is not set up to advertise $6.00 wine and $1.00 oysters on Wednesday night. Our reservation was at 6:15 and they were waiting on more oysters to be delivered by then. When we ordered them we were told it would be awhile. We asked what that meant and were told 20 minutes. 30 minutes later the server said our oysters were being plated, 30 minutes later they actually arrived at our table. This got started off bad when we stood in the lobby area a full 10 minutes before the hostess, who we later learned was the manager ever showed up to seat anyone, even though tables were open. Servers walked by and say three different groups waiting to be seated but that didn't seem to speed anything up. One group at the bar waited so long they cancelled their order and left after telling the manager what an unpleasant experience they had. This is not the Wegman's we know, but Amore' currently has a serious customer service problem. Perhaps its the managers fault, the kitchen, don't know. Our bartender server was great and did everything he could to help the situation. I actually left him a tip upwards of 30%. We had a mushroom pizza while we waited for the oysters, which as very good. So were the oysters, but different. Served with their own vinegar based sauce, no crackers or bread was brought to the table. No seafood forks either, until after the second request by someone other than our server finally brought them. Hard to get oysters out of the shell if they have not been shucked properly (and these were not). Restaurant was quite enough until a couple came in, recognized the couple next to us and stood hoovering over their table in loud conversation for way too long. This was not the restaurants fault. People should know this is rude, especially more senor people as the hoovering couple was. We finally asked them if they could be quieter, and they were for about 30 seconds until someone told another laughter roaring story. Wegman's is better than this!!

Another outstanding dining experience at Amore. My spouse wanted the $1 oyster special, and was very happy with her order. We also had the calamari (always outstanding here), the new pizza special, and the Heavenly Lasagna. We would order them all again! Dessert was the White Chocolate Almond Torte—new for us, and excellent! Service was friendly and prompt, even though the place was super busy!

Very disappointed with service and food tonight. Cheese board appetizer did not come with any crackers or bread. Had to ask for bread twice. Oysters were not properly prepared. Foot was still attached to every shell. Asked for Tobasco and never got it. We were there for over 2 hours. Slowest service I've ever seen at Amore. And the phone went unanswered. Just kept ringing.