Firehouse Subs - St. Louis

I went in on my lunch break and ordered ONE (1) sub which took 30 minutes, basically my entire lunch break. I asked for no Mayo and no mustard on ONE (1) sub that took 30 minutes in which I still got Mayo on it. Not a huge deal, but what really set the bar low at this terrible and a joke of an establishment is that a young man working there threw his apron on the floor outside the bathrooms and proceeded to use the restroom then put his apron back on and continued cooking. Don’t believe me? Management check your cameras around 5:30 on 8/21/23. I’ve managed restaurants before and if I would have saw this that person would be out the door. Not to mention the kid saw me do it then gave me a death stare the rest of my time in the place. There were 3 other people waiting for upwards of 30 minutes as well, we were all joking about it. I feel bad for tipping and I will never come back.

Far better than subways and penn Station combines, and for a dollar, it goes to help firemen and police.

The staff member was courteous, but they forgot to include my cookie in my last order of roast beef and cheese. The roast beef was dry and there was no cheese on my sandwich. Despite living 30 minutes away, all they offered was a drink and a bag of chips as compensation.

Seems like the workers are working in slow motion, should an order at a sun place take 30 min to get? Walked in the door and was not acknowledged by employees. Found where to order at. Watched other guests wait 30 min for sandwiches. Work on speed. Workers seem to move in slow

Put in online order for sandwich and customized it but was given everything I didn’t ask for on the sandwich.